Exchange Policy (Only Exchange – No Return / No Refund).

We do not offer any returns or refunds* on our products.

Exchange is only applicable* under the following strict conditions:

The customer *must record an uncut video* while opening the sealed parcel *immediately after delivery* using a mobile camera.

The video must clearly show the following :-

* The parcel is fully sealed before opening
* The parcel is being opened in the same video (without cuts or edits)
* Any defect, damage, or incorrect item is clearly visible in the same video

 *This video recording will be considered the only valid proof for exchange.*

 The customer must send this video to us for the exchange process to begin.

 *No exchange request will be accepted without proper video proof.*

 Kindly make sure to record and safely keep the video during parcel opening.